In a business said to be worth a total of more than $15 billion, online games scam incidents have soared in the past couple of years. Fans of multi-player role-playing games, cell phone quizzes and online casinos have handed over all kinds of swag, from virtual “gold” and other imaginary credits, through real cash to personal details in a phishing scheme aimed at identity theft. Even the name is misleading - should be called 'We will hold your money and keep you from gaming'.com.
Review of Instant-Gaming
Is this your business?34 reviews
34 Reviews From Our Community
4
4
1
3
22
6
5
6
4
6
All Reviews
Start your review of Instant-Gaming
9/30/19
i have no clue what the deal is with people having to give a copy of their ID to Instant-Gaming. i have used their site now for a year or so and im not having any problems. only issue is that their not so precise in their release time/date and delivery time/date with pre-orders. But at such prices i dont see a big deal bout that.
9/29/19
I bought Anthem on instant gaming, and at first was sure I had just got absolutely scammed. They asked me for my ID behind their website, I used a different card for it, DO NOT use your drivers license, that could lead to some major problems. I think it may work better if you buy a bigger name game, it seems like if something is too unrealistic to be true, then it probably is. The whole payment thing is really annoying, I agree with the other reviews on that. But I was pleasantly surprised by the fact that I actually got a working key. I hope this was helpful to someone like me, My advice would be don't buy from them unless you are really desperate and impatient, just go to a more trusted source and if it costs a little extra dough, oh well... I think it's worth it in the long run, just grateful that I received my code. Also, I know most of these reviews are either 5 or 1, Not sure why instant gaming has so many reviews about fallout 76 LOL... Anyways, I hope this helped!
8/30/19
They refused to refund my purchase wich I haven't got a chance to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
8/1/19
After provide me with an invalid key, I was asked to provide my photo ID for verification reasons. Total scam!
7/23/19
They charge your account, then tell you that you need to verify before you can get your purchase. Verification requires sending them a picture of a photo ID, but they won't accept one with personal details removed.
6/23/19
I purchased the walking dead pc game for $3.40 (american dollars) and the key didnt work when i tried adding the game to my library. I sent them a message and they said 'our system detected fraud so send your ID to us.' Fraud for FOUR DOLLARS??? Who would commit fraud for $4? What kind of idiot sends their ID info over the internet. Im all for online shopping because of the protection i get from my bank, but i am NOT sending my ID so they can have my credit card and what i look like, my address and all that. I asked the rep emailing me their name and rep ID number and they refused to answer saying they do not have one. VERY SHADY. and Im willing to be a little money that people who got their product keys were dumb enough to send all their info over and are getting their identities stolen as we speak. Waiting now to see if my refund comes back and i will be keeping an eye on my card from foreign companies.
Tip for consumers: Here's the tip for using the site, LEAVE IT AND USE A LEGIT COMPANY! Or send them your ID and credit card information, because thats what you have to do in order to online shop.
Your choice.
Your choice.
Service
Value
Shipping
Returns
Quality
6/11/19
SCAM total scam, I gave them my credit card, then they asked for my ID photo to steal your identity.
5/10/19
I got an error during the redemption process and the game did not appear in the library.
Instant Gaming support and Epic Games support blamed each other and I couldn't get my money back :-(
It's a bet: If you are lucky you can save a few bucks, but if you are not, you will not be able to get any refunds.
I surely won't buy anything else from Instant Gaming again!
Instant Gaming support and Epic Games support blamed each other and I couldn't get my money back :-(
It's a bet: If you are lucky you can save a few bucks, but if you are not, you will not be able to get any refunds.
I surely won't buy anything else from Instant Gaming again!
4/9/19
They reject PayPal accounts after requesting you send a photo of your ID then suggest you use a prepaid card to purchase the product. Just seems shady PayPal accounts pinged then as fraudulent.
Tip for consumers: Don’t. Just pay the price eBay asks
Service
Value
Shipping
Returns
Quality
3/17/19
I've bought the wrong key for my Win 10now i lost my money!
I've bought the wrong key for my Win 10 Xbox apparently, because i cannot download anything.
I've contacted support : answer : key activated, so no refund.
Explained to them i have absolutely NO files downloaded ( greyed out) and i cannot play the game, still : no refund.
MY ADVICE : DO NOT BUY FROM THIS COMPANY, their 'support' is dramatic.
I've bought the wrong key for my Win 10 Xbox apparently, because i cannot download anything.
I've contacted support : answer : key activated, so no refund.
Explained to them i have absolutely NO files downloaded ( greyed out) and i cannot play the game, still : no refund.
MY ADVICE : DO NOT BUY FROM THIS COMPANY, their 'support' is dramatic.
2/12/19
I have bought a few games from instant (5 in total) and until today (as I'm writing this) I didn't have major problems with it. The site itself doesn't look as good as some of its' competitors, and when I asked for a gift card they automatically gave me a Christmas card, without allowing me to change what it was for.
However the problem I had was that on my fifth (and final) payment for a game, they asked me to give them a photo of my id (they only asked for the name(s), but still super shady). I crossed out all other information on the id except for the name and sent it, because they had already taken the money for the game. If I would've had enough time, energy and will I would've complained more about this and wouldn't have let them do something like this, however lacking said things, I went for the easy approach. I recommend you to not use this site. Although it has some better deals on certain games, the fact that they blocked a payment, but already took the money, is enough to make it a shady site to buy games from.
However the problem I had was that on my fifth (and final) payment for a game, they asked me to give them a photo of my id (they only asked for the name(s), but still super shady). I crossed out all other information on the id except for the name and sent it, because they had already taken the money for the game. If I would've had enough time, energy and will I would've complained more about this and wouldn't have let them do something like this, however lacking said things, I went for the easy approach. I recommend you to not use this site. Although it has some better deals on certain games, the fact that they blocked a payment, but already took the money, is enough to make it a shady site to buy games from.
Tip for consumers: Don't use this site. Shady stuff going on here.
Service
Shipping
Quality
1/8/19
If you are a couple wanting to play a game together and have joint accounts.. This is not for you .. They declined for 'security reasons' because they wanted to know why he had purchased 2 games. Which I understand. So we explained and they still declined.. So I made 2nd set up everything in my name verified with my photo ID his name no were on 2nd set up and still got declined for same reason. 'Security reasons'. Both accounts was deducted the money, with 5-7 day refund. So its just too much of a hassle to deal with them considering what you got to do to prove it IS in fact YOU anyways.. So our money will go else were. Their loss, someone Else's gain.
11/25/18
Very bad experience with the ID verification service ! I sent them everything to complet the task and they didnt want to validate the account ! Plus you have to wait 30 min between each response ! Very bad service I do not recommend.
11/23/18
One of my friends has bought many games there. I did try Fallout 76 myself. After i push the buy button, i received the code within 2 seconds. Working perfectly.
Un amigo siempre compraba ahí, así que me animé. Me llego el código de Fallout 76 en un par de segundos tras comprar. Todo perfecto.
Un amigo siempre compraba ahí, así que me animé. Me llego el código de Fallout 76 en un par de segundos tras comprar. Todo perfecto.
11/17/18
It took 12 hours for them to verify a purchase that ended in me being so cheesed i asked for a refund which i am now waiting a WEEK for. There is nothing instant about this site. Use cdkeys or g2a. Not this
11/8/18
I had a good experience with them! Thanks to this article I decided to trust Instant Gaming and get Fallout 76 super cheap!!
https://www.keyhub.com/blog/instant-gaming-review-is-instant-gaming-legit/
https://www.keyhub.com/blog/instant-gaming-review-is-instant-gaming-legit/
10/10/18
I cannot recommend this site enough. It usually has the best prices for games all around, even for really recent ones. Code delivery after purchase takes only a few seconds: some people complain that is slightly annoying and should be instant, but I dont see a problem with that. After you start using their service they even ask for a picture with your ID and their visible site, so you get the feeling they take security seriously.
Im not giving them 5 stars only because I would like more options in terms of platforms I want the games to be on: for most Ubisoft games Ive seen the codes were only available on Uplay, not Steam, and thats a bit inconvenient. Nonetheless, Instant Gaming is a great service.
Im not giving them 5 stars only because I would like more options in terms of platforms I want the games to be on: for most Ubisoft games Ive seen the codes were only available on Uplay, not Steam, and thats a bit inconvenient. Nonetheless, Instant Gaming is a great service.
Service
Value
Shipping
Quality
9/22/18
To buy DLC for a game I had to go through various security checks, different payment methods, and after spending 2+ hours of purchasing procedure I was rejected.
If you value your time don't even think to buy from them. Discount their offer does not worth your time, and effort.
If you value your time don't even think to buy from them. Discount their offer does not worth your time, and effort.
9/18/18
Bought Homeworld collection and after they made me do more than an hour of work and still no game whatsoever......they still think they can give me more chores in order to proof their damn useless steam key works. If there are any problems you will not get your money, I am going to have to get my money through my credit card because their customer support does not have the customer in mind.
8/22/18
Awful company to deal with. Avoid!
I have bought Civilization IV access code from them but the code they have sent me was already activated by somebody else so useless for me! I have contacted their customer service but they were very unhelpful and refused to give me a refund!
I have bought Civilization IV access code from them but the code they have sent me was already activated by somebody else so useless for me! I have contacted their customer service but they were very unhelpful and refused to give me a refund!
8/19/18
I purchased a however it takes ages to load & when it eventually did most of the options in game don't work. When attempted to contact the site the company has a have no direct contact except a ticketing system which is more than likely just a computer and not even a real person. I would suggest any one who is unhappy with this site to do a charge back on there purchase.
8/17/18
I'm just going to write the conversation I had with them in the 'contact us' section.
(note: I blurred out all of my personal information other than my name)
Me: Here is my id
+1 added file
Instant Gaming:
Hello,
Thank you for your document. Before we can validate your purchase we need to know why you use several IG accounts and why many payments were recently rejected , please.
Regards
Me: I have 2 gmail accounts that I use for different things and I forgot which one I used for this website so I created an account with both using my id, I was having trouble paying for the game and I thought the other one was the validated one as I was on the mobile website I couldn't switch using my gmail account. It was an error on my part, I'm sorry for the confusion.
Instant Gaming:
Hello,
We need a picture of your ID to check your identity and validate your purchase. This is a security procedure to fight against online fraud. If you don't want us to see all of your personal data, you can hide or blur part of the picture, as long as your name, surname and photo are still visible. You can either send us a picture of your ID card, your passport or your driving license.
If you don't want to make this identity check, we will refund your purchase without a problem.
Sorry for the inconvenience.
Regards
Me: (sends same id)
Instant Gaming:
Hello,
Your transaction has been canceled and we haven't debited your payment. Keep in mind that a debit line might appear in your bank statement, because your bank has retained your money. The retention usually lasts from 5 to 7 business days, after which you will have access to your money again.
Note that in some cases, depending on your bank, this process can take up to 30 days.
Your purchase has been canceled due to one of the following reasons:
- You don't want to go through our identity verification process
- We have have decided to refuse your payment for security reasons
We apologise for the inconveniences we may have caused.
Kind regards,
IG Team.
(they canceled my payment without my permission)
Me: I want to go through with your identity verification process. I am happy to do it even if it takes three days. I can't find a cheaper price for this game anywhere else and I have even bought other games here without having to verify myself. I find it hard to understand the cancellation of the transaction, I have co-operated with the identity verification and the tediousness of the debit card not going through. I am even willing to do a phone call/text message to verify my identity. If that was an option I would have picked it. If there is any way I can still go though with this please let me know. Thank you.
Instant Gaming: Hello,
We need a picture of your ID to check your identity and validate your purchase. This is a security procedure to fight against online fraud. If you don't want us to see all of your personal data, you can hide or blur part of the picture, as long as your name, surname and photo are still visible. You can either send us a picture of your ID card, your passport or your driving license.
If you don't want to make this identity check, we will refund your purchase without a problem.
Sorry for the inconvenience.
Regards
Me: To validate my purchase I have taken a different picture with my id.
+1 added file
Instant Gaming: Hello,
You can either send us a picture of your ID card, your passport or your driving license, please
If you don't want to make this identity check, we will refund your purchase without a problem.
Regards
Me: Hello
If you want a picture of my id, you can find one in my post above
Instant Gaming: We need a picture ID
(They never clarified they wanted an id with a picture on it, so I sent them a blurred out school library card with just my name on it)
Me: Here is my only picture Id
+1 added file
They never responded, Now I am waiting for either the game code or my money back. If you want to use this website at all, I suggest not accidentally making more then one account or else they will turn on you and ask for personal information hoping to find your personal information. Before buying this game I had bought 2 other games with no problem. Overall, I really like the low prices but I kind of hate the way they make you 'verify' that your not 'affiliated with online fraud'
(note: I blurred out all of my personal information other than my name)
Me: Here is my id
+1 added file
Instant Gaming:
Hello,
Thank you for your document. Before we can validate your purchase we need to know why you use several IG accounts and why many payments were recently rejected , please.
Regards
Me: I have 2 gmail accounts that I use for different things and I forgot which one I used for this website so I created an account with both using my id, I was having trouble paying for the game and I thought the other one was the validated one as I was on the mobile website I couldn't switch using my gmail account. It was an error on my part, I'm sorry for the confusion.
Instant Gaming:
Hello,
We need a picture of your ID to check your identity and validate your purchase. This is a security procedure to fight against online fraud. If you don't want us to see all of your personal data, you can hide or blur part of the picture, as long as your name, surname and photo are still visible. You can either send us a picture of your ID card, your passport or your driving license.
If you don't want to make this identity check, we will refund your purchase without a problem.
Sorry for the inconvenience.
Regards
Me: (sends same id)
Instant Gaming:
Hello,
Your transaction has been canceled and we haven't debited your payment. Keep in mind that a debit line might appear in your bank statement, because your bank has retained your money. The retention usually lasts from 5 to 7 business days, after which you will have access to your money again.
Note that in some cases, depending on your bank, this process can take up to 30 days.
Your purchase has been canceled due to one of the following reasons:
- You don't want to go through our identity verification process
- We have have decided to refuse your payment for security reasons
We apologise for the inconveniences we may have caused.
Kind regards,
IG Team.
(they canceled my payment without my permission)
Me: I want to go through with your identity verification process. I am happy to do it even if it takes three days. I can't find a cheaper price for this game anywhere else and I have even bought other games here without having to verify myself. I find it hard to understand the cancellation of the transaction, I have co-operated with the identity verification and the tediousness of the debit card not going through. I am even willing to do a phone call/text message to verify my identity. If that was an option I would have picked it. If there is any way I can still go though with this please let me know. Thank you.
Instant Gaming: Hello,
We need a picture of your ID to check your identity and validate your purchase. This is a security procedure to fight against online fraud. If you don't want us to see all of your personal data, you can hide or blur part of the picture, as long as your name, surname and photo are still visible. You can either send us a picture of your ID card, your passport or your driving license.
If you don't want to make this identity check, we will refund your purchase without a problem.
Sorry for the inconvenience.
Regards
Me: To validate my purchase I have taken a different picture with my id.
+1 added file
Instant Gaming: Hello,
You can either send us a picture of your ID card, your passport or your driving license, please
If you don't want to make this identity check, we will refund your purchase without a problem.
Regards
Me: Hello
If you want a picture of my id, you can find one in my post above
Instant Gaming: We need a picture ID
(They never clarified they wanted an id with a picture on it, so I sent them a blurred out school library card with just my name on it)
Me: Here is my only picture Id
+1 added file
They never responded, Now I am waiting for either the game code or my money back. If you want to use this website at all, I suggest not accidentally making more then one account or else they will turn on you and ask for personal information hoping to find your personal information. Before buying this game I had bought 2 other games with no problem. Overall, I really like the low prices but I kind of hate the way they make you 'verify' that your not 'affiliated with online fraud'
Service
Value
Shipping
Returns
Quality
8/2/18
I got most of the way through buying something by Paypal and they asked me for my mobile number to send a confirmation code, next thing my phone is ringing with a call from a French number, this seems strange, most confirmation codes would be texted. I declined the call and went to shop on Steam itself, a little more expensive, but better than dealing with a possible scammer.
![2018 2018](/uploads/1/2/4/3/124331427/223876997.png)
7/26/18
They want your drivers license to 'confirm' that you are real, probably to make a copy of it and act on your behalf, and they take your money before giving the key, so they basically robbed me. And i wouldn't even give them one star. Seriously DO NOT USE THIS SITE or their APP
5/15/18
i bought a whale shark card for GTA 5 online Xbox One from Instant-gaming.com. The card did not work. I entered it and it seemed to go through, but then I was shown the content the code was for was an outdated (and unusable) shark card bundle. The 'funds' for GTA did not transfer to my game and then the code was marked as redeemed regardless. I contacted the business about this and was told to provide proof by taking a pic of the error message. I told them there was no way to do that as the error was long gone and the card marked as redeemed. They insisted I provide proof.
This website is selling scam products. DO NOT BUY FROM THEM.
This website is selling scam products. DO NOT BUY FROM THEM.
Answer:
no, as far as i've experienced its not required. but im from the netherlands and i dont know how they handle other regions
Answer:
you'll get the unlocking key for the specific game launcher where that game is being launched from (like the origin, battlenet, EPIC ones etc.)
Answer:
ITS A SCAM. THEY ASK FOR YOU TO SEND A PIC OF YOUR ID, but only AFTER THEY'VE TAKEN YOUR MONEY. They say it's a 'security' issue, but there is no such issue
Answer:
Answer:
Answer:
Instant-Gaming Headquarters
More Video Games Other Businesses
PlayStation
PCGamer
GameStop
See more Video Games Other BusinessesDid You Find This Page Useful?
From reviewers
Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.
Manage your business
Manage your business
×
as the title implys i was wondering if anyone can testify to instant-gaming.com legitimacy and and reality. let us know if you've used it successfully or any stories of problems solved in a timely manner, ir of any issues to do with privacy and financial issues you may have suffered if not.
i'm leaning more towards g2a.com because there is extensive proof of it being real including on tomshardware.
so let us know guys, i'm sure the world would like a sigh of relief or at least a very solid warning about such a site.
i'm leaning more towards g2a.com because there is extensive proof of it being real including on tomshardware.
so let us know guys, i'm sure the world would like a sigh of relief or at least a very solid warning about such a site.